At HavenTrucks Store, we value the privacy and protection of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your data. By using our website and services, you agree to the terms outlined below.
- Information We Collect
We collect information in various ways to provide you with an efficient and personalized experience. The types of information we collect include:
Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit/debit card details, payment methods)
- Account login details (if applicable)
Non-Personal Information:
- Browser and device information
- IP address
- Geolocation data
- Referral/traffic source
- Cookies and tracking data
- How We Use Your Information
We use the information we collect for several purposes, including:
Providing Services:
- To process and fulfill your orders for truck sales, rentals, or services.
- To offer customer support and respond to your inquiries.
- To notify you about updates, order status, or product availability.
Improving Customer Experience:
- To personalize your experience and make product recommendations.
- To analyze and improve our website functionality and performance.
- To enhance our marketing campaigns and provide tailored content.
Marketing & Communication:
- To send promotional emails, newsletters, or information about new products and services you may find interesting (with your consent).
- To notify you of special offers, events, or truck-related news.
- To communicate with you regarding your purchases, rentals, and any services you’ve requested.
Legal and Compliance:
- To comply with legal obligations and enforce our terms of service.
- To detect, prevent, and address fraud, security, or technical issues.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners for the purposes outlined below:
Service Providers:
- We may share your personal information with service providers such as payment processors, delivery companies, and other partners to help fulfill your orders and provide services.
Marketing and Analytics Partners:
- We may share non-personal information, such as demographic data and website analytics, with third-party analytics services (e.g., Google Analytics) to improve the user experience on our site and customize content or advertising.
Legal Requirements:
- We may disclose your information when required by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Data Protection & Security
At HavenTrucks Store, we implement a variety of security measures to protect your personal data:
- Encryption: We use Secure Socket Layer (SSL) encryption to ensure that your personal and payment information is transmitted securely.
- Access Control: Only authorized personnel have access to your personal data, and they are required to follow strict security protocols.
- Data Storage: We store your information in secure databases and take measures to prevent unauthorized access.
However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Cookies & Tracking Technologies
We use cookies and other tracking technologies to enhance your experience and gather information about website usage. Cookies are small text files placed on your device to help us analyze how visitors interact with our site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the website (e.g., shopping cart functionality).
- Analytical Cookies: Help us analyze website traffic and user behavior (e.g., Google Analytics).
- Advertising Cookies: Used to track and display relevant ads to you on third-party websites.
You can adjust your browser settings to refuse cookies, but please note that some website features may not function properly if cookies are disabled.
- Your Rights & Choices
As a user of our website, you have certain rights regarding your personal data:
Access & Correction:
- You can request access to the personal data we hold about you and request corrections if the information is inaccurate.
Deletion:
- You can request that we delete your personal data, subject to certain legal exceptions (e.g., for completing transactions or maintaining legal obligations).
Opt-Out of Marketing:
- You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
Cookies:
- You can manage cookie preferences in your browser settings, including opting out of certain types of cookies.
- Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or external services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “last updated” date at the bottom of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us:
- Email: info@haventrucks.store
- Phone: +1 (334) 923-0889
- Address: Houston, TX 77065, United States
Last Updated: January 17, 2025