At HavenTrucks Store, we aim to provide a seamless shopping experience, and part of that is ensuring that your order is delivered promptly and securely. Below is our detailed Shipping Policy:
3.1. Shipping Locations
We currently offer shipping to all states in the United States. We also ship to select international locations. Please verify your shipping address during checkout for accurate shipping options.
3.2. Shipping Methods and Costs
- Standard Shipping: Available for most orders, typically arriving within 5-7 business days after dispatch.
- Expedited Shipping: Available for quicker delivery, typically within 2-3 business days.
- Freight Shipping: Large or heavy truck-related items may require freight shipping, which will take longer and incur higher costs.
Shipping costs are calculated during checkout based on your location, product weight, and shipping method.
3.3. Order Processing Time
Orders are processed within 1-2 business days after payment confirmation. During peak seasons or holidays, processing times may be extended.
3.4. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to check the status of your order.
3.5. Delivery Time
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Freight Shipping: Delivery time may vary based on your location and the size of the item.
3.6. Shipping Restrictions
We currently do not offer shipping to:
- P.O. Boxes
- International locations outside of select countries
3.7. Lost or Missing Packages
If your package has not arrived or is lost in transit, please contact us immediately. We will assist in locating your package or processing a claim with the shipping carrier.
3.8. International Shipping
For international orders, you are responsible for any customs duties, taxes, or fees that may be applicable. Delivery times may vary based on your location.
Last Updated: January 17, 2025